COVID-19 Recovery Planning

Help Students Stay on Track with Online Courses from Peer Institutions

The CIC Online Course Sharing Consortium has been very beneficial to our student success initiatives at Springfield College. The platform, managed by Acadeum, was easy to use and allowed our staff to present our students with relevant course offerings that were vetted to meet our curriculum. Further, our students appreciated being able to register for summer courses directly with us and benefited from having the courses and their grades applied directly to their transcripts. It was a win-win as we were able to improve student outcomes and generate new revenue for the institution. We are now looking ahead to even more strategic ways to use the Consortium to support student success at the college.”
—Mary Ann Coughlin, Senior Associate Vice President for Academic Affairs, Springfield College

Webinar Series

WEBINAR #4

On April 21, 2020, CIC and Acadeum hosted a free webinar on the topic, COVID-19 Recovery Strategy: Using Course Sharing to Retain More Students this Summer and Beyond. Presenters include Bryan Boatright, Assistant Vice President for Academic Affairs at University of Mount Union, and Rob Manzer, Chief Academic Officer of Acadeum. To learn how you may best leverage CIC's Online Course Sharing Consortium this summer to retain more students at your institution, please select the links below to access the webinar recording and a pdf of questions and answers posted during the webinar.

View a recording of the April 21 webinar.

Download the April 21 webinar Q&A.

WEBINAR #3

On September 24, 2019, CIC hosted a free webinar that discussed ways in which an institution may improve student progress through the CIC Online Course Sharing Consortium. The webinar examined Springfield College's strategy for leveraging the Consortium to extend its existing student success initiatives and positively impact student outcomes. Presenters include Springfield College's Leigh-Ann Gomes, Director of Academic Advising, and Mary Ann Coughlin, Senior Associate Vice President for Academic Affairs. Rob Manzer, Chief Academic Officer of Acadeum, also is featured. To learn how you may best leverage CIC's Online Course Sharing Consortium at your institution, please select the links below to access the webinar recording and presentation slides.

Download the September 24 Webinar Slides.

Webinar #2

On June 20, 2019, CIC hosted a free webinar that addressed key operational questions about the CIC Online Course Sharing Consortium. Featured are CIC partner Acadeum and Catawba Colleges' Jeff Bowe, Dean of Distance and Online Education, and Kim Smith, Registrar, who provide insights on best practices and opportunities for online and registrar's offices as well as tips for a successful launch of online course sharing. To learn how the Consortium may help your institution improve outcomes, please select the links below to access the webinar recording and presentation slides.

Download the June 20 Webinar Slides.

Webinar #1

Download the March 28 Webinar Slides.

​Press Coverage

​For Home Institutions

The Home Institution selects the online courses offered through the CIC Consortium that advisors can offer to students, and it provides verification, approval, and oversight of credits. Students enroll and pay tuition through their Home Institution and qualify for pre-approved course credit and financial aid, just as they do for on-campus courses. A portion of the Home Institution tuition is transferred by Acadeum’s technology directly to the Teaching Institution, resulting in shared revenue for the course. The process is far less cumbersome than traditional options for supplementing degree pathways, where students assume the burden of choosing appropriate courses and seeking the transfer of credits.

For Teaching Institutions

Teaching Institutions within the CIC Consortium are colleges with online teaching capacity that offer empty “seats” online to Home Institutions. Teaching Institutions determine which courses to make available to other members of the CIC Consortium as well as the course content, stated learning outcomes, and other measures of course effectiveness. Like Home Institutions, they can improve revenue by filling under-enrolled sections of critical courses through fee-based cross enrollments within the CIC Consortium, which provides technology that transfers a portion of the Home Institution’s tuition to the Teaching Institution.

​The CIC Online Course Sharing Consortium can help institutions advance several institutional strategies, key among them the creation of summer and short semester options for students who need specific courses to stay on track to graduate, including at-risk students as well as those who seek to accelerate their academic progress. Other groups of institutions have found that online course sharing provides a means for supplementing majors when campuses cannot fully sustain under-enrolled programs.

On-Time College Completion

Program Changes

Graduate Admissions

​Retention Solutions

We were concerned about the retention and persistence of our students, so we targeted students in academic trouble because of courses in which they withdrew or earned grades of D or F, and we invited them to retake those courses to replace their grades. Student response has been a lot more positive than we anticipated. They seem to appreciate deeply the ability to make up a poor grade and keep progressing. The additional revenue generated and retained also has been welcome for the college.”
—Ann Fulop, Provost and Dean of the College, Eureka College

Our student-athletes who may have eligibility challenges especially benefit from the Consortium, as our coaches work directly with faculty academic advisors to help students remain eligible. In addition, we are planning to use Winter Term courses to give Spring Term student-athletes options to ease the pressure created by spring sports travel.”
—Susan Burns, Vice President for Academic Affairs and Dean of the Faculty, Clarke University

The first step to joining the CIC Online Course Sharing Consortium is to contact CIC through the online request form or via email to CIC Senior Advisor Norval Kneten or CIC Vice President Carol Schuler. You will receive a confirmation from CIC. Then, you will be contacted by CIC’s partner for this new member service, Acadeum, the technology company that developed the online course sharing platform.

The Acadeum platform makes it possible for students to easily request, obtain approval, be billed, and be cross-enrolled for courses taken at another institution within the CIC Online Course Sharing Consortium. Your initial contact at Acadeum, Nathan Green, will work with you and your colleagues to review how the platform works, to present the process for becoming an active Consortium member, and to answer key questions—whether your institution is interested in joining the CIC Online Course Sharing Consortium as a Home Institution that makes select online courses available to its students or as a Teaching Institution that makes select online courses available to students at other member institutions.

Enrolling a student in the CIC Online Course Sharing Consortium requires the same coordination among various departments and administrative offices that is required to enroll a student in an on-campus course. Often, institutions rely on a collaborative approach between academic affairs, the registrar, and the finance, financial aid, and IT departments to select online courses and to implement processes to enroll students and record their progress in CIC Online Course Sharing Consortium courses.

Establishing this process at CIC institutions usefully advances in three phases:

1. Exploration;
2. Preparation and Participation; and
3. Implementation

Phase I: Exploration

1. Begin with a 30-minute preparatory consultation between the CAO and other members of the academic leadership team and Acadeum senior staff.
   
   
2. Select members to form your institution’s CIC Online Course Sharing Consortium Operations Team.  Such a team typically includes representatives from academic affairs, the registrar’s office, and the finance, financial aid, and IT departments.
   
   
3. Have your Operations Team members review the information on this website, including the FAQs, below, and the Next Steps section.
   
   
4. Explore the list of institutions that currently participate in the CIC Online Course Sharing Consortium. These members can select from more than 650 online courses for use by their students. During your webinar demonstration with Acadeum, you can explore the list of available courses by discipline, Teaching Institution, and schedule.
   
   
5. Schedule a 45-minute live webinar for your operations team with Nathan Green, co-founder of Acadeum. The operations webinar will provide each team member with an in-depth review of the platform and the process for implementing the CIC Consortium. Typically, most questions concern academics, IT, and financial aid in the specific institutional context.
   
   

For Academic Leaders, the Registrar, and Financial Aid Officers

How does the Home Institution control quality and the volume of courses selected and used by students?  Students may enroll in a Consortium course only if the Home Institution has pre-approved the course and approves the individual enrollment. Students only see online courses that have been pre-approved by their institution.

• After formally joining the CIC Consortium, the Home Institution has access to the course description, syllabi, faculty credentials, and accreditation-related materials for each Consortium course, all of which the Home Institution can review prior to pre-approval.  This approach allows each Home Institution to select the courses most appropriate for its students.
  
  
• After a student requests a pre-approved course, the registrar's office can easily and quickly approve the enrollment through the Acadeum Online Platform, replacing the time consuming approval processes currently in use at most institutions for off-campus courses.
  
  
• Financial aid will apply to the course once the enrollment has been approved.
  
  
• If specific information regarding accreditation is needed, please contact Rob Manzer, chief academic officer and co-founder of Acadeum.
  

For Chief Financial Officers

How do the finances work?  The Home Institution bills the student at a rate they set for a CIC Online Course Sharing Consortium course and the student pays the Home Institution.  The Home Institution pays the Teaching Institution that is offering the course the rate set by the Teaching Institution. In this way, both institutions can share in the revenue that a course generates.

• Since Home Institutions have the freedom to set the rates charged to their students, they can deploy a strategic pricing strategy.  For example, some Home Institutions choose not to bill students during regular semesters by including Consortium courses in their block tuition in order to promote recruitment, retention, or completion plans.
  
  
• A Home Institution will pay to Acadeum an annual Platform Access Fee of $1,000. To understand how quickly this expense will be recouped, the Home Institution should confer with Acadeum.
  
  
• A Teaching Institution will pay to Acadeum an annual Platform Access Fee of $1,000 plus an additional $2,000 annual Platform Teaching Fee for Acadeum’s maintenance of coursework materials and interconnections on its platform. Recouping of this fee will be achieved quickly as well.
  
  
• The Home Institution charges its normal tuition directly to the participating student. It then transfers through the Acadeum platform the portion of tuition that the Teaching Institution charges the Home Institution for the course. Because the new enrollment represents use of an empty “seat,” the Teaching Institution can charge less than the full tuition charge and the Home Institution can retain the difference. The Teaching Institution receives 75 percent of the tuition it charges and Acadeum receives 25 percent. CIC receives modest revenue from Acadeum that helps fund member programs and services.
  
  
• All payments are automatically transferred through the Acadeum technology platform and do not require additional institutional billing.
  

For Instructional Technology Staff

How does the technology work and will it require a significant amount of IT staff support?  The Acadeum Platform allows students to easily request, obtain approval, be billed, and be cross-enrolled for courses taken at another institution in the CIC Consortium. Data is moved securely via CSV files imported and exported by institutions. There is no direct integration, security risk, or significant work from the IT department to support this program.

There is no reason to anticipate needing to hire additional IT staff in any institutional office to implement the CIC Online Course Sharing Consortium; to date the Home and Teaching Institutions that are the highest users of this service have not found it necessary to hire additional IT staff.

6. The final step in the Exploration Phase is to review and sign Acadeum’s contractual documents that, once executed, officially make your institution a participant in the CIC Online Course Sharing Consortium.

• The consortial agreement provides membership in the CIC Online Course Sharing Consortium. Signing institutions affirm such matters as regional accreditation and intention to maintain accreditation as well as its membership in CIC.
  
  
• The member services agreement lists the policies and procedures guiding the use of the Platform. These include such items as the services provided by Acadeum, the Teaching Institution’s agreement that the Platform will not be used to recruit Home Institution students, specifications for timely communications between Home and Teaching Institutions, fee schedules, and forms for requesting and approving enrollments.
  
  

PHASE II:  PREPARATION AND PARTICIPATION

In this phase, each department and office ensures that it has incorporated the necessary procedures to seamlessly enroll and record the progress of students taking courses in the CIC Online Course Sharing Consortium.  

1. Jim Chitwood, vice president of Acadeum, will guide your institution through this phase.  Activities during this phase include:
   
   • Complete staff training and set-up of user accounts on the Acadeum Online Platform
   • Establish the payment processor connection and execute the course hosting fee
   • Coordinate, if applicable, the Teaching Institution readiness review, an hour-long review to ensure that institutions are ready to share courses on the platform.
2. Your institution is now ready to begin pre-approving courses and enrolling students who will benefit from participation in the CIC Online Course Sharing Consortium.
   
   

PHASE III: IMPLEMENTATION

Once your institution has some experience using the CIC Online Course Sharing Consortium, you may want to explore how other institutions have used it to improve student retention and completion. The Acadeum team can help Home Institutions to implement strategies to improve retention and completion.

Successful members in the CIC Online Course Sharing Consortium suggest that there are some best practices that institutions should consider.

• Identify courses with high rates of D’s, F’s, and withdrawals and seek online courses that could help students replace these poor grades
• Identify students at risk of probation and dismissal by carefully monitoring GPA’s and the 30-60-90 semester hour benchmarks toward graduation
• Proactively provide students course options to remain in or reacquire good standing
• Give students who are in good standing but falling behind options to catch up
• Give students in good standing and on-track options to accelerate to completion
• Pre-approve courses for students to include in an institution’s schedule or create a Student view
• Develop a communications plan to promote the course options for students

Rob Manzer can assist you with strategies specific to your needs.

We promoted the program in late spring and had a very strong student response over the Summer Term, as it allows students the flexibility to complete coursework while also serving in an internship or working. What we found was a way for our students to take courses that were not offered in the sequence they needed. The Online Course Sharing Consortium also allowed students to explore beyond our own offerings, and it helped us move students through course sequences where we had historic backlogs.”
—Alyson Gill, Provost and Vice President for Academic Affairs, University of the Ozarks

Why would my institution want its students to take online courses offered by another institution?
When a student is out-of-sequence in pursuit of his or her degree and the Home Institution is not offering the required course in the upcoming semester, the CIC Online Course Sharing Consortium provides an option that will keep the student on track toward timely graduation. Consortium courses:

• Avoid the expense of the Home Institution offering an independent study;
• May be offered by other institutions on schedules that may be more convenient for the student;
• Always require advance approval by the Home Institution of the student’s enrollment;
• Share revenue between the Home and Teaching Institutions;
• Are offered by other CIC institutions that share basic values such as commitment to undergraduate education that is mainly experienced live in an interactive classroom;
• Include accreditors’ required information on syllabi and faculty credentials that are used to evaluate quality and effectiveness; and
• Avoid the complicated procedures that usually are necessary to approve credit for transfer courses.
  

Why is a “Consortium” important?
Consortium membership offers many benefits:

• Students can apply their financial aid to the online consortium course;
• Students can sometimes use the online course to substitute for another in which they performed poorly;
• Students can count the online course as part of a full-time load; and
• A student’s course and grade automatically are recorded on the student’s Home Institution transcript.
  

How can I learn more about the courses that are available?
You can view the up to date list of participating Home and Teaching Institutions and the courses that Teaching Institutions currently offer via the CIC Consortium landing page.