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Questions & CommentsInformation Technology Advisory Service

This service assists presidents and other leaders of private colleges and universities as they make decisions about purchasing and using information technology to improve student learning, faculty productivity, and institutional management. Project activities include convening information technology experts and individuals from CIC institutions as advisors, developing written materials, creating a section of CIC's website to make those materials widely available, compiling rosters of consultants and campus-based individuals who can share experiences, and establishing a clearinghouse process.

As part of the IT Advisory service, CIC published Information Technology Benchmarks: A Practical Guide for College and University Presidents in June 2004. This paper, prepared by David Smallen, vice president for information technology, and Karen Leach, vice president for administration and finance at Hamilton College (NY), is a handy reference guide for presidents who must make decisions about expensive technology purchases, often without an adequate framework for judging the appropriateness of an expenditure. The paper makes use of available data from the Costs of Supporting Technology Services (COSTS) project, and highlights six benchmarks that institutions can use in comparing its own efforts with those of other institutions in its Carnegie Classification.

Funder: The Verizon Foundation

Program Status: CIC published Information Technology Benchmarks: A Practical Guide for College and University Presidents in June 2004. A printed copy of the paper may be ordered from CIC (free of charge) or an electronic copy (PDF format) may be viewed here. (In order to view properly, the minimum software requirement is version 4.0. Adobe Acrobat, available for free from the Adobe Web site.)

Independent Newsletter Articles
Summer 2004: CIC Issues Three New Publications

Press Release
August 2001: CIC to Establish Information Technology Advisory Service


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