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2006 Presidents Institute

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2006 Presidents Institute

January 4-7, 2006
The Registry Resort
Naples, Florida

Presidents Institute Resources - View speeches, articles, or slides from presentations at the Institute.

Institute Program
(This is a PDF file. In order to view properly, the minimum software requirement is version 4.0. Adobe Acrobat is available for free from the Adobe Web site.)

Participants List
(This is a PDF file. In order to view properly, the minimum software requirement is version 4.0. Adobe Acrobat is available for free from the Adobe Web site.)

Consultation Resources
(This is a PDF file. In order to view properly, the minimum software requirement is version 4.0. Adobe Acrobat is available for free from the Adobe Web site.)

For the most current information about the conference, including schedules and sessions, please refer above to the Institute Program.


Theme

Presidential Leadership and Vision: The Next 50 Years
In 2006, the Council of Independent Colleges celebrates its 50th anniversary. The celebratory aspects of this year’s Institute will include some retrospection, while the program will emphasize key challenges and opportunities that presidents frequently encounter today and will surely face in the future. Speakers and sessions will address a range of issues such as:

  • New international dimensions
  • Challenges of board relations and leadership in team building
  • Pressing needs for more effective fundraising and revenue-
    generation strategies
  • Admissions and America’s new demography
  • Critical decisions about marketing and branding, pricing and student aid
  • New approaches to financial management
  • Accountability, assessment, and accreditation
  • Personal choices about vocation, renewal, and stages in presidential
    career trajectories

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Plenary Speakers

Keynote Address - The President as Educator-in-Chief

James T. Laney is President Emeritus of Emory University and former United States Ambassador to the Republic of Korea. He has also served as Dean of the Candler School of Theology at Emory University, taught at Harvard University and Vanderbilt University, and is a member of the Council on Foreign Relations. His keynote presentation will argue that the
role of educator should be paramount in a president’s thinking and self-image. Seeing oneself as above all an educator will lend moral authority to the office, a dimension easily lost in today’s results-driven world.
Keynote Address:
Wednesday, January 4, 5:00–6:15 p.m.


Plenary Presentation - Ways that Presidents Can Encourage Engaged Learning

George Kuh is Chancellor’s Professor of Higher Education and Director of the National Survey of Student Engagement (NSSE) at Indiana University. His presentation will be based on a recent, in-depth study of 20 institutions that have excelled in nurturing student success, including a number of private colleges and universities, reported in Student Success in College: Creating Conditions that Matter (2005). This study highlights the key role that presidents play in establishing a climate of engaged learning on campuses. Respondent: John Strassburger, President, Ursinus College.
Plenary Presentation: Thursday, January 5, 8:30–9:45 a.m.


Plenary Presentation - Adjusting Our Global Compass

Humphrey R. Tonkin, President Emeritus, University of Hartford, will speak on internationalizing college and university campuses. What does it mean to be an international institution in the 21st century? Whether the world is round or flat, the cartography of institutions must reflect new global realities and opportunities. Each campus’ definition of “internationalization” will have a significant impact on the educational programs and the students we serve. This session will address the larger context for international education and the ways in which liberal arts colleges might set their global compass. Respondent: Ellen Hurwitz, President, American University-Central Asia (Kyrgyzstan).
Plenary Presentation:
Friday, January 6, 10:00–11:15 a.m.


Closing Plenary Presentation -
The Challenges of Leadership Development in Higher Education

Linda A. Hill, Wallace Brett Donham Professor of Business Administration at the Harvard Business School, will speak on the role of leaders in preparing organizations for significant change. At the Harvard Business School, she is chair of the Organizational Behavior unit, faculty chair of the Leadership Initiative, and faculty chair of the Young Presidents’ Organization Presidents’ Seminar. She is the author of Becoming a Manager: How New Managers Master the Challenges of Leadership (2003). Her presentation will draw on her work at a wide range of organizations, including Cabot Corporation, General Electric, IBM, Novo Nordisk, Molex International, the National Bank of Kuwait, and Morgan Stanley. She currently serves as a trustee of Bryn Mawr College and the Boston Children’s Museum.
Closing Plenary Presentation:
Saturday, January 7, 11:15 a.m.–12:15 p.m.

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Schedule-at-a-Glance

Please refer to pages 4-7 of the Institute Program for the schedule-at-a-glance. (The Institute Program is a PDF file. In order to view properly, the minimum software requirement is version 4.0. Adobe Acrobat is available for free from the Adobe Web site.)

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Presentations and Discussions

THURSDAY, JANUARY 5

Is Your Fundraising Potential Limited by Alumni and Alumnae Who are Not Wealthy?
What strategies can be used to realize fully the fundraising potential for
each institution?
Kathleen Bowman, President, Randolph-Macon Woman’s College
Larry Earvin, President, Huston-Tillotson University
Douglas Mason, Partner, Gonser Gerber Tinker Stuhr
Maryanne Stevens, RSM, President, College of Saint Mary

National Media Perspectives on Higher Education
Representatives of national media organizations will share insights about the higher education stories they cover and the issues that they find important.
June Kronholz, Education Writer, Wall Street Journal
Mary Beth Marklein, Higher Education Reporter, USA Today

Financial Benchmarking
Imaginative uses of existing national databases are enabling CIC to apply robust indicators of institutional financial health in a comparative context.
Nicholas Wallace, CPA, Partner and National Director of College and University Services, Capin Crouse
Michael Williams, President, The Austen Group

Tending the Flame: Renewal for Long-Term Presidents
How do individuals with long tenures as president think about the trajectories and seasons of their presidencies?
David Joyce, President, Ripon College
Thomas Meier, President, Elmira College
Julia McNamara, President, Albertus Magnus College

Planning for Faculty and Staff Health Needs in Retirement
A new, national consortium of private colleges and universities has developed an innovative, tax-advantaged approach to retirement benefits for employees.
Kenneth Cool, Executive Director, Emeriti Retirement Health Solutions
Joel Cunningham, Vice Chancellor and President, Sewanee: The University of the South
Margaret Healy, Senior Advisor, Emeriti Retirement Health Solutions and
President Emerita, Rosemont College
Carol Ann Mooney, President, Saint Mary’s College (IN)

College Presidents and Sarbanes-Oxley: Why It Matters and
What You Should Be Doing About It

What are the ten things that colleges and universities must begin doing today and, in particular, what is the role of the president?
Dale Cassidy, Director, Education Advisory Services, PriceWaterhouseCoopers
John Mattie, Partner and National Education Practice Leader,
PriceWaterhouseCoopers

Ready Campus: Protecting Your Campus and Helping Your Community in Times of Disaster
Developed by College Misericordia and Campus Compact, with the support of the U.S. Department of Homeland Security, this new program includes a manual and workshops that help colleges and universities prepare for disasters, involve students in engaging work, and work cooperatively with local communities.
Michael MacDowell, President, College Misericordia
Helen Speziale, Director of Ready Campus, College Misericordia

Workshop, 1:30–3:30 p.m.
State of the Practice in Enrollment Management

This session will explore the implications for presidents of the significant changes in admissions and enrollment management during the past decade. Topics addressed will include implications of technological developments, questions to ask of the admissions office, and net revenue forecasts.
George Dehne, President, George Dehne and Associates, Inc.
Dolphus Henry, President, Tusculum College
Michaelita Quinn, President, Executive Management Associates
David Sallee, President, William Jewell College

FRIDAY, JANUARY 6

Mission-Driven Admissions: Doing Well by Doing Good
This session will consider ways to reassert the primacy of educational values in the college admissions process and to counteract commercial influences.
Douglas Bennett, President, Earlham College
Lloyd Thacker, Executive Director, Education Conservancy and author of College Unranked: Affirming Educational Values in College Admissions (2004)

Promoting Student Persistence: Institutional Strategies
and Campus Cultures

Presidents of institutions that have demonstrated improved student retention and graduation rates will share workable approaches.
Kenneth Garren, President, Lynchburg College
Georgia Nugent, President, Kenyon College
Axel Steuer, President, Illinois College

Adding Economic Modeling to the Strategic Plan
This session will present a case study of ways to utilize economic modeling in a rapidly growing institution and to engage trustees in considering difficult financial choices.
David Dickson, Vice President for Financial Affairs, St. Edward’s University
William Cahill, Vice President for Information Technology, St. Edward’s University
George Martin, President, St. Edward’s University
Glen Stine, Vice President, Kaludis Consulting

Presidents and Trustees
An experienced board consultant and author will report on particular campus experiences that engage boards in “big picture” issues rather than micromanagement.
Barbara Taylor, independent consultant and co-author of Governance as Leadership: Reframing the Work of Nonprofit Boards (2004), Improving the Performance of Governing Boards (1996), and The Effective Board of Trustees (1991)

Developing a Proactive Service Culture
How can service employees contribute to the educational climate and positive student experience at the institution?
Patricia Fadden, IHM, President, Immaculata University
Frank Mendicino, President, ARAMARK Facility Services
Douglas Zemke, President, Millikin University

Deciding to Build “Green”
How do institutions decide whether to use “green architecture” and “Leadership in Energy and Environmental Design” standards in constructing facilities?
Richard Miller, President, Hartwick College
Michael Reagan, Director, Science and Technology, Burt Hill

Beyond the Presidency: Living and Leading
Several former presidents will share experiences on ways to make ongoing
contributions after leaving the presidency.
Marylouise Fennell, RSM, Past President, Carlow University
Richard Kneedler, President Emeritus, Franklin & Marshall College
Peggy Stock, President Emerita, Westminster College (UT) and Past President, Colby-Sawyer College

Open Mike
This open forum provides an opportunity for presidents to raise both specific and larger issues not addressed elsewhere in the Institute program and to obtain answers and advice from colleagues present.

SATURDAY, JANUARY 7

Effective Practices in Working with Trustees
Presidents share the results of initiatives—in restructuring board committees, providing trustees with information, and other areas.
Richard Artman, President, Siena Heights University
Laura Skandera Trombley, President, Pitzer College

Leading an Institution to Bold Decisions—Without Experiencing
the Crisis First

This session will consider presidents’ roles in motivating faculty members, staff, trustees, and alumni to embrace new initiatives that can transform educational processes and administrative operations.
Bryant Cureton, President, Elmhurst College
Joseph (Tim) Gilmour, President, Wilkes University

Where are the Voices for Your Institution’s Saga?
Participants in the new CIC program on Presidential Vocation and Institutional Mission will discuss creative ways that presidents and others can give full voice to the institution’s formative stories—its saga.
Sr. Mary Ann Dillon, President, Mount Aloysius College
Joseph McGowan, President, Bellarmine University
Paul Pribbenow, Rockford College

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Limited Enrollment Sessions

A Confidential Seminar: Case Studies in the Presidency
Wednesday–Friday, January 4–6, 1:30–4:00 p.m.

Every president faces a number of difficult decisions about complex issues—complex because they have true significance for the institution, frequently involve multiple constituencies, and often promise unpleasant consequences both anticipated and unanticipated. Yet presidents rarely have opportunities for candid reflection on these situations with others who have confronted similar dilemmas. Participation in each seminar will be limited to no more than 12 presidents and all participants will be expected to hold the entire seminar in confidence. To participate, presidents must be prepared to present an actual case from their own experience (either a written one-page statement or four-minute oral presentation). Participants will reflect together on the resolution and attendant consequences of each case. The goal of this seminar is for each president to gain a deeper understanding of decision-making strategies.

All presidents who have registered for the Institute will be given an opportunity, approximately a month prior to the Institute, to register for these sessions via e-mail. There is no additional fee for the seminar.

Historically Black Colleges and Universities Presidents Breakfast, Thursday, January 5, 7:15–8:15 a.m.

Breakfast for Nonmember Presidents and Presidents Attending the Institute for the First Time
Friday, January 6, 7:15–8:15 a.m.

Presidential Vocation and Institutional Mission Follow-up Event
Saturday, January 7, 1:30–9:00 p.m.
Sunday, January 8, 8:30 a.m.–1:00 p.m.

This is the second meeting for participants in the 2005-2006 program.

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Annual Business Meeting

CIC’s Annual Business Meeting takes place at the Presidents Institute on Saturday, January 7, 8:309:30 a.m.

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Awards Reception and Banquet

The Council of Independent Colleges will honor several leading educators and friends of private higher education at CIC’s annual Awards Reception and Banquet on Friday, January 6, 6:009:30 p.m.

Allen P. Splete Outstanding Service Award
Ken Yamada, Associate General Secretary, General Board of Higher Education and Ministry, United Methodist Church, retired

CIC Awards for Philanthropy
The Andrew W. Mellon Foundation
Davis Educational Foundation
Maynard and Carolyn Sauder

Guests for Awards Banquet
If you would like to invite special guests—such as trustees, donors, alumni, or other friends—to join you at the Awards Reception and Banquet, please check the appropriate place on the registration form. Cost: $95 per guest, with a maximum of four guests per president. Note: Banquet charges for presidents and spouses who register for the Presidents Institute are included in the Institute registration fee. Separate charges for the banquet are incurred only for banquet guests.

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Additional Programming

Individual Consultations
Opportunities will again be provided for individuals to hold confidential
conversations with various speakers and sponsors about issues such as retirement planning with TIAA-CREF counselors, presidential contracts with attorney Ray Cotton, and CIC’s Key Indicators Tool with Michael Williams of The Austen Group.

President-to-President
At its core, the Presidents Institute is designed to provide multiple opportunities for presidents to share ideas with presidents of similar institutions. The formal program includes sessions led by presidents, not only to share effective institutional practices but also to discuss open-ended issues. In addition, the Institute schedule allows a variety of networking opportunities, including dinners, receptions, and recreation.

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New Presidents Program

Tuesday–Wednesday, January 3–4, 2006
Immediately prior to the Presidents Institute, CIC will again sponsor a day-and-a-half program for recently appointed college leaders, typically in their first or second year. The presenters are experienced presidents, and the program affords opportunities for new presidents (and spouses) to meet and share ideas with others who are new to the presidency.

Chair: Marylouise Fennell, RSM, Senior Counsel, CIC

TUESDAY, JANUARY 3
Noon–8:00 p.m. (including dinner)

Welcome
Scott D. Miller, President, Wesley College

Opening Presentation
Roger Martin, President, Randolph-Macon College

Who We Are!
Rosemary Jeffries, RSM, President, Georgian Court University
Walter Broadnax, President, Clark Atlanta University

The Presidency—Striving for Success
Jay Lemons, President, Susquehanna University

Financial Fundamentals for the Small College or University
Robert Pearce, President, Mt. Mercy College

WEDNESDAY, JANUARY 4
7:30 a.m.–1:00 p.m. (including box lunch)

Working with the Board
Douglas Orr, President, Warren Wilson College
Jacqueline Powers Doud, President, Mount St. Mary’s College (CA)

The President and Development: Fundamentals and Then Some
Richard Artman, President, Siena Heights University
Marianne Inman, President, Central Methodist University

You Got the Job, Now What?
William T. Luckey, President, Lindsey Wilson College

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Presidential Spouses Program

Presidential spouses are men and women serving their institutions in a variety of ways and interested in a wide range of issues. Developed by an advisory group of presidential spouses, the annual Spouses Program runs concurrently with the program for presidents; and spouses are also welcome at sessions designed for presidents.

TUESDAY–WEDNESDAY, JANUARY 3–4

Workshop for New Presidential Spouses
These sessions will run concurrently with the New Presidents Program:

  • Who We Are: Issues of New Presidential Spouses
  • Reinventing Yourself as Presidential Spouse
  • Finding Your Niche as Presidential Spouse on Campus and in the Community
  • What I Learned in My First Year as Presidential Spouse

Daniel Bowman, Presidential Spouse, Randolph-Macon Woman’s College
Abigail Pribbenow, Presidential Spouse, Rockford College

THURSDAY, JANUARY 5

A Variety of Models for Serving as Presidential Spouse
Presidential spouses will address the range of ways to fulfill this role, from having a job description for his or her work, to balancing a career in addition to serving as presidential spouse, to raising children while assisting the institution.
Nancy Shinn, Presidential Spouse, Berea College

Welcome Luncheon
The luncheon provides a time to renew friendships and meet new colleagues. Spouses attending the conference for the first time will be introduced.
Margaret McMullan, winner of the 2005 Mississippi Institute of Arts and Letters Award for Fiction and author of How I Found the Strong (2004), In My Mother’s House (2003), and When Warhol Was Still Alive (1995)

FRIDAY, JANUARY 6

The Role of the Presidential Spouse in Institutional Fundraising
Two presidential couples describe ways that presidential spouses can be helpful to presidents in fundraising efforts for the college or university.
Judy and Stan Gaede, Presidential Spouse and President, Westmont College
Kris and Jack Ohle, Presidential Spouse and President, Wartburg College

Financial Planning for Retirement
Experts recommend serious financial planning at least five to ten years prior to retirement. Financial planners will offer their perspectives on how to make preparations for adequate resources in retirement.
Doug Rothermich, Vice President, TIAA-CREF
Ellen Zemke, former Director, Private Client Advisors Division, Tax Function, Deloitte & Touche, and Presidential Spouse, Millikin University

Spouses Discussion Groups
Experienced presidential spouses will lead informal discussions on topics including town/gown relationships, building and operating a new president’s home, holiday activities with students, planning an inauguration, protocol, raising children during the presidency, and balancing personal and professional lives.

SATURDAY, JANUARY 7

Recognition for the Work of the Presidential Spouse in the President’s Contract
How may spouses appropriately receive institutional resources for travel,
entertaining, and care of the presidential house?
Raymond Cotton, Vice President for Higher Education, ML Strategies LLC

Fresh Ideas for Entertaining
Professional caterers will provide new ideas on ways to make regular events special, including formal meals, picnics, and receptions.
Margaret Benson, National Catering Consultant, Sodexho Campus Services
Don Staley, Presidential Catering Manager, University of South Carolina

Healthy Living for Presidential Spouses
Despite busy lives, frequent travel, and banquet food, presidential spouses can have a healthy lifestyle.
Sheryl Head, RN, Director of Corporate Responsibility, Community Mercy Health Partners, and Presidential Spouse, Urbana University

Releasing Stress in Healthy Ways
How can acupressure be used by individuals to treat stress-related symptoms such as headaches, insomnia, and fatigue?
Jennifer Hutton, Registered Polarity Therapy Practitioner and Presidential Spouse, Utica College

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Optional Trips

Shelling & Dolphin Excursion
Thursday, January 5, 1:30-5:00 p.m.

The trip will begin with a scenic ride through the inland waterways aboard a private 10-12 passenger boat. The captain guides the boat through spectacular scenery and highlights the wildlife that inhabits the area. A friendly dolphin may visit, and bald eagles, pelicans, herons, egrets, and osprey may be spotted. Upon reaching the beach, there will be opportunity to stroll the white sand and gather seashells from an abundant selection. Per person cost: $112

Edison & Ford Winter Estates
Thursday, January 5, 1:30-5:30 p.m.

At the winter home of Thomas Edison, his inventive genius is evident throughout the 14-acre riverfront estate. His love of exotic foliage and search for useful materials are reflected in the botanical gardens, and a 9,000 square-foot museum houses memorabilia of Edison’s life. Also on display is his unique prototype Model T Ford, which was presented to him by his friend and neighbor, Henry Ford. Edison built his winter home in 1885 and Ford followed him there in 1916 by buying the house next door. With a two-hour guided tour and free time to explore on your own, you will have the opportunity to view the lush gardens and quaint home of Henry Ford on this excursion as well. Per person cost: $50

Babcock Wilderness Center
Friday, January 6, 1:30-5:30 p.m.

Specially built swamp buggies carry you through Babcock’s Crescent B Ranch, which encompasses a 90,000 acre area. The ranch is considered an inland fresh water eco-system, and is home to many different species of birds, dozens of alligators, cougars, a herd of American bison, and cattle herds. Tour guides provide commentary on the wildlife, ranch activities, and the backwoods life and history of the early Florida pioneers, including the old logging town located right on the ranch. These acres of land host not only nature, but also a piece of Old Florida history. Per person cost: $65

Please be aware that capacities are limited on the optional excursions. In the event your choice is full when you register, you will be placed on a wait list and contacted if space becomes available.

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Hotel, Travel, and General Information

Note: The Registry Resort and the Edgewater Beach Hotel have become fully booked. CIC has arranged for additional accomodations at a third hotel, the Hilton Naples. Please see below under "Additional Hotel Information" for more information.

The Registry Resort and Club
475 Seagate Drive
Naples, Florida 34103
(239) 597-3232 or (800) 247-9810

Hotel Reservation Information
Room Rate: $175 single/double
*Registration deadline for CIC rate: December 5, 2005

When making hotel reservations, please state that you are with the Council of Independent Colleges Presidents Institute to receive the discounted group rate. Any reservations made after the deadline will be accommodated at the group rate on a space-available basis. Last day for reservations at CIC rate: Monday, December 5, 2005.

The Registry offers an array of attractions. Relaxation is guaranteed while soaking up the gentle Florida sunshine on the platinum beaches or alongside one of five swimming pools. For the avid golfer, the acclaimed Naples Grande Golf Club is sure to delight, and tennis players will appreciate the 15 Har-Tru courts for day and night play. Surrounded by 200 acres of tropical mangrove, The Registry is the perfect place to spot some of Florida’s most exclusive wildlife while offering a fascinating educational experience for the entire family.

CIC has reserved additional hotel space at the Edgewater Beach Hotel and Club. The Edgewater is an all-suite beachfront resort with numerous attractions and is a 10-15 minute walk from the Registry. Shuttles to and from the Edgewater will run continuously. The CIC room rate is $175 single/double and the registration deadline is December 5, 2005. Individuals may contact the Edgewater directly to make hotel arrangements. The contact info is:

Edgewater Beach Hotel & Club
1901 Gulf Shore Boulevard North
Naples, Florida 34102
Phone (239) 403-2000
(888) 325-7711
Fax (239) 403-2100

Additional Hotel Information
CIC has reserved hotel space at a third hotel, the Hilton Naples. The Hilton is a four diamond hotel with exceptional service and amenities and is a 10-15 minute walk from the Registry. Shuttles to and from the Hilton will run continuously. The CIC room rate is $175 single/double and the registration deadline is December 15, 2005. Individuals may contact the Hilton directly to make hotel arrangements. The contact info is:

Hilton Naples
5111 Tamiami Trail North
Naples, Florida 34103
(800) 445-8667
(239) 430-4900

When making hotel reservations, please state that you are with the Council of Independent Colleges Presidents Institute to receive the discounted group rate. Any reservations made after the Dec. 15 deadline will be accommodated at the group rate on a space-available basis. If you have any questions about the Hilton Hotel accomodations, you may contact Kim Farmer, CIC Conference Coordinator, at kfarmer@cic.nche.edu.

Airline Reservations
We recommend purchasing tickets as soon as possible, as the weekend after New Year's Day is heavily traveled and lower-priced seats may sell out. Discount carriers, such as AirTran, Frontier Air, and JetBlue, service the Southwest International Airport, Fort Myers, FL. Starting October 1, 2005, Southwest Airlines will begin servicing Fort Myers as well.

CIC previously arranged airfare discounts through US airways, however, effective September 28, 2005, US Airways has discontinued its program that offers discounted airfare for meetings. If CIC arranges discounted airfare with another airline, such information will be posted on this page. We apologize for any inconvenience.

Airport Transportation
The Registry Resort and Club is located approximately 35 miles from Southwest Florida International Airport in Fort Myers. Taxi service is provided from the airport at a rate of $49-$55 one way. Since this is a busy season in Florida, it is suggested that reservations be made 48 hours in advance.

Best Value Taxi Inc. – (239) 768-1898, (800) 998-1898
AAA Airport Transportation – (239) 275-7228, (800) 872-2711
Superior Airport Shuttle – (239) 267-4777, (888) 397-9571

Automobile Rental
CIC has arranged a discounted rate with Hertz for attendees choosing to rent automobiles. To take advantage of the discount, call Hertz at (800) 654-2240 and use the Presidents Institute meeting identification number CV#033E0003. You may also visit the Hertz website directly by using the following link (the meeting identification # will automatically be included when using this link): Hertz website.

Dress Guidelines
Casual resort wear is appropriate throughout the Institute. Business attire is suggested only for the Awards Banquet on Thursday, January 6.

Family and Guests
All daytime sessions during the Presidents Institute, including breakfast and lunch discussions, are restricted to registered attendees. Tickets may be purchased on-site for special guests and family members to participate in the opening night buffet. Tickets for the Awards Reception and Banquet may be ordered on the enclosed registration form.

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CIC Conference Cancellation Policy

Full refunds, minus a $50 processing fee, will be made prior to December 9, 2005. Cancellations received between December 9 and December 16, 2005 incur a charge equal to 25% of the registration fee. Requests received after December 16, 2005 and “no shows” are ineligible for a refund. All cancellations and requests for refunds must be made in writing and should be sent to Kim Farmer, CIC Conference Coordinator, by fax at (202) 466-7238 or by e-mail at kfarmer@cic.nche.edu.


 

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